I. General terms and conditions
§ 1 Basic Provisions
The following terms and conditions apply to all contracts that you enter into with us
as a provider (Vibiota GmbH) via the website www.vibiota.com.
Unless otherwise agreed, you may be involved
used own conditions contradicted.
within the meaning of the following regulations is any natural person who is a
Concludes legal transaction for purposes that are predominantly neither commercial
can still be attributed to their independent professional activity.
An entrepreneur is any natural or legal person or a person with legal capacity
Partnership which, when concluding a legal transaction, is exercising its
independent professional or commercial activity.
§ 2 Creation of
of the contract is the sale of goods.
with the setting of the respective product on our website
we will make you a binding offer to conclude a contract
to the conditions specified in the item description.
Processing of the order and transmission of everything related to the
The information required to conclude the contract is partly sent by email
automated. You therefore have to ensure that they are with us
The stored e-mail address is correct, the receipt of the e-mails is technical
and especially not prevented by SPAM filters.
§ 3 right of retention,
Retention of title
You can only exercise the right of retention insofar as it relates to claims
the same contractual relationship.
(2) The goods
remains our property until the purchase price has been paid in full.
§ 4 Warranty
the statutory warranty rights exist.
Consumers are asked to call the item on delivery immediately
Check for completeness, obvious defects and transport damage and
to notify us and the freight forwarder of any complaints as soon as possible. Come
If not, it has no effect on your statutory
(3) As far as you are
Are entrepreneurs, applies differently from the above
§ 5 Choice of law, place of performance, place of jurisdiction
(1) It applies
German law. For consumers, this choice of law only applies to the extent that it is used
by mandatory provisions of the law of the state of the ordinary
The protection granted to the consumer’s stay is not withdrawn
(2) Place of fulfillment
for all services from the business relationships with us as well as
The place of jurisdiction is our registered office if you are not a consumer but a merchant,
legal person under public law or under public law
Are special funds. The same applies if you do not have a general place of jurisdiction
are in Austria or the EU or have their place of residence or habitual abode
is not known at the time the action is brought. The authority, that too
Calling a court at another legal place of jurisdiction remains hereby
Provisions of the UN sales law are expressly not applicable.
§ 6 Protection of minors
(1) At the
Sale of goods that are subject to the regulations of the Youth Protection Act, go
we only enter into contractual relationships with customers who do what is required by law
Minimum age of 18 years of age.
Existing age restrictions are stated in the respective item description
assure by submitting your order, the legally required
To have reached the minimum age and that your information regarding your name and
Your address are correct. You are obliged to ensure that
only you or yours to receive the delivery
authorized persons who have reached the legally prescribed minimum age
have to receive the goods.
(3) As far as we are
are obliged to carry out an age check due to the statutory provisions
we will instruct the person responsible for the delivery
Logistics service provider to hand over the delivery only to persons who
have reached the statutory minimum age and are in
In case of doubt, the identity card of the person receiving the goods
Have an age check shown.
(4) As far as we are
beyond the statutory minimum age in the respective
Item description indicate that you are 18 years of age to purchase the goods.
Paragraphs 1-3 apply with the
Provided that instead of the legally prescribed minimum age
Must be of legal age.
II. Customer information
1. Identity of the seller
Alternative dispute resolution
The European Commission provides a platform
ready for out-of-court online dispute resolution (OS platform),
available at https://ec.europa.eu/odr .
We are ready to submit to dispute settlement procedures
To participate in consumer arbitration boards.
2. Information on
Conclusion of the contract
The technical steps to conclude a contract, the
The conclusion of the contract itself and the correction options are carried out in accordance with
Regulations “conclusion of the contract” of our general terms and conditions
3. Contract language,
Contract text storage
3.1 Contract language
3.2 Of the
We do not save the full text of the contract. Before sending the
Orders via the online shopping cart system can transfer the contract data via the
Print function of the browser can be printed out or electronically saved. To
Receipt of the order with us will be the order data, which is legally required
prescribed information for distance contracts and the general
Terms and conditions sent to you again by email.
4. Main features of the
Good or service
The main characteristics of the goods and / or
Services can be found in the respective offer.
5. Prices and
5.1 The ones in the
the respective offers as well as the shipping costs
Total prices. They include all price components including all
Shipping costs incurred are not included in the purchase price. You are about one
correspondingly labeled button on our website or in
The respective offer can be called up separately in the course of the ordering process
and are to be borne by you in addition, unless the
Free shipping is promised.
5.3 The you
Available payment methods are under a accordingly
designated button on our website or in the respective
5.4 So much for
The payment entitlements are not otherwise specified for the individual payment methods
immediately due for payment from the concluded contract.
6. Terms of delivery
Terms of delivery, the delivery date and any existing ones
Delivery restrictions can be found under an appropriately designated
Button on our website or in the respective offer
6.2 As far as you are
Consumers are regulated by law that the risk of accidental
Downfall and accidental deterioration of the thing sold during the
Dispatch is only transferred to you when the goods are handed over, regardless of whether
the shipment is insured or uninsured. This doesn’t apply if you
independently a transport company or a
otherwise have commissioned a specific person to carry out the dispatch.
If you are an entrepreneur, the delivery takes place and
Dispatch at your own risk.
Liability for defects
The liability for defects is based on the regulation
“Warranty” in our General Terms and Conditions (Part I).